Shipping Policy
Welcome to ecommerce.hammadsalim.in! We want to ensure your orders reach you safely, on time, and in a transparent way. Please read this Shipping Policy to understand our processes and what to expect.
1. Order Processing
Orders are processed within 1-3 business days (excluding weekends and public holidays) after payment confirmation.
Cut-off time for same-day processing is [e.g., 2:00 PM IST]. Orders placed after this time will begin processing on the next business day.
In case of high volume (sale periods, festivals), processing may take up to 5 business days. We will notify you of any delays.
Shipping Regions
We currently deliver anywhere in India.
If you wish to ship outside India, please contact us first at [hammadsalim07@gmail.com] to check availability, costs, and customs/duties.
Shipping Methods & Delivery Times
| Shipping Option | Delivery Estimate* | Courier Partners |
|---|---|---|
| Standard Shipping | 3-7 business days | [e.g. India Post / DTDC / Delhivery / Blue Dart / etc.] |
| Express Shipping | 1-3 business days | [Same or premium couriers] |
*Business days = Monday to Friday, excluding public holidays. Remote/rural areas may take longer.
Shipping Charges
Standard Shipping: ₹ [Insert amount] per order, depending on weight, size, or distance.
Free Shipping: Orders above ₹ [Insert threshold] qualify for free standard shipping.
Express Delivery: An additional fee applies. Exact cost calculated at checkout.
Any customs, import duties or local taxes for international orders are the customer’s responsibility (if international shipping is available).
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking details.
You can track your order via the courier’s tracking link or via our site (if applicable)
If you do not receive tracking info within [1-2 business days] after dispatch, please contat us.
Delays, Lost or Damaged Items
While we strive for on-time delivery, delays may occur due to unforeseen circumstances (weather, courier issues, public holidays, etc.).
If your order is lost or damaged in transit, please contact us within [48 hours / 72 hours] of delivery / expected delivery.
We may ask for photographs or proof of damage. Depending on the case, we will either replace the item or issue a refund.
Shipping Restrictions & Exceptions
We may be unable to deliver to P.O. Boxes or certain remote / inaccessible areas.
For bulky/heavy items, extra shipping charges might apply. We will inform you if this is the case.
Some items (fragile, perishable, hazardous etc.) may have special packaging or shipping conditions; delivery times may differ.
Returns & Exchanges
Our Return & Refund Policy governs how to return or exchange items. Please review it here: [Insert link to returns/refunds policy].
Return shipping costs will be handled as per that policy.
Contact & Support
If you have any questions about shipping, delivery times, costs, or tracking, please reach out to our Customer Support:
Email: [your support email]
Phone: [your customer support phone]
Working hours: [e.g. 10:00 AM – 6:00 PM IST, Mon-Sat]
Changes to This Policy
We reserve the right to update or modify this Shipping Policy at any time. Changes will be effective immediately upon posting on our site. It is your responsibility to review this policy periodically.